Terms of Use

Eligibility and Accounts:

The Services are for individuals who are at least thirteen (13) years old and reside in the United States. Adults must be at least eighteen (18) years old and have legal capacity to enter into a binding agreement. Children under thirteen (13) may not use the Services. If we learn that an Account belongs to a child under thirteen (13), we will immediately suspend the Account, stop collecting information, delete live Account data within ten (10) days, with backup copies expiring under the separately disclosed lifecycle, notify the adult who added the user, and record the event without Tap In content, as described in the Privacy Policy.

A teen aged thirteen (13) through seventeen (17) may use the Services only after a parent or legal guardian who is at least eighteen (18) years old authorizes the teen, accepts these Terms on the teen’s behalf and acknowledges the Privacy Policy, and provides the separate consumer health data consent described in the Consumer Health Data Privacy Policy. The teen must review and acknowledge the Teen Privacy Notice, separately agree to these Terms and acknowledge the Privacy Policy, and separately agree to storage of their Tap In moods and topics under the Consumer Health Data Privacy Policy. The three guardian boxes and three teen joining boxes start unticked. Agreements and consents are recorded with their date, time and wording version; re-authorizations append a new record rather than overwriting earlier records. The guardian is responsible for supervising the teen’s use and for the guardian’s own obligations under these Terms; the teen’s agreement is also required as the teen’s assent. Authorization and supervision do not give the guardian access to the teen’s private Tap Ins or My Pulse.

When creating an Account, you represent and warrant that your name, date of birth, relationship to any teen you authorize, and other information you provide are truthful and accurate. You must create only one Account for yourself, must not create an Account for another person without that person’s agreement and any required authorization, and must promptly update information that becomes inaccurate. We may ask for additional confirmation and may suspend or close an Account if we have reason to doubt the information or authorization.

When creating an Account, you may select a screen name. You may not select a name or other words: (a) with the intent to impersonate another person; (b) that are subject to a third party’s rights without appropriate authorization; or (c) that are offensive, vulgar, or obscene. We may refuse, change, or cancel a screen name in our discretion. You may not use another person’s Account without express permission.

You are responsible for keeping your password and Account credentials confidential and for all activity under your Account. If you believe your Account has been accessed without permission, or your credentials have been lost, stolen or compromised, notify support@roomfortomorrow.com promptly. For suspected exposure or misuse of personal data, also notify privacy@roomfortomorrow.com. We may help reset credentials, but you remain responsible for activity before we receive notice, to the extent permitted by Applicable Law.

When an Account holder turns eighteen (18), we will ask the user to accept these Terms as an adult before continued use. The former guardian’s access does not expand, and consent and authorization records remain subject to the Privacy Policy’s retention schedule. A Circle admin who invites another person is responsible for inviting only people who are eligible, reside in the United States, meet the minimum age, and have agreed to participate. A Circle admin may not add a person or teen without that person’s agreement and, for a teen, the required parent or legal guardian authorization.

Electronic Communications and Notices:

By providing an email address, phone number, or other contact information, or by using the Services, you agree that we may send service-related communications by email, in-app notice, and, if enabled by you and supported by the Services, push notification or text message. These communications may include Account notices, security alerts, policy updates, feature information, and other transactional communications. You cannot opt out of communications necessary to provide the Services or comply with law. Browser push notifications require browser or device permission and use delivery services such as Apple, Google or Mozilla depending on the browser and platform. Home-screen installation and offline caching do not change the separate consent requirements. The Privacy Policy explains subscription identifiers, delivery data, notification content and browser-managed storage. Browser permission is not consent to health-data collection, Circle sharing, marketing or AI features.

We will send marketing communications only where you have opted in, and we will provide a reasonable way to withdraw that consent. We will not send marketing communications to teen Accounts. Transactional communications are not marketing communications and may continue after a marketing opt-out.

You consent to receive agreements, notices, disclosures, and other communications from us electronically. You agree that electronic communications satisfy legal requirements that communications be in writing, to the extent permitted by law, and you consent to the use of electronic signatures under the U.S. Electronic Signatures in Global and National Commerce Act and applicable state law.

Privacy: Our Privacy Policy describes how we collect, use, disclose, retain, and delete personal information. Our Consumer Health Data Privacy Policy describes the separate consent and handling of Tap In moods and topics, which may be consumer health data. The Teen Privacy Notice explains privacy and sharing in teen Accounts. By using the Services, you acknowledge the applicable policy notices; any separate consent required for consumer health data is presented and obtained separately and is not implied solely by acceptance of these Terms.

The Services:

FamilyBeats is currently a family wellbeing service provided through an invitation-only web application, accessed through personalized invitation links and capable of being added to a device’s home screen. No native App Store or Google Play application is currently offered. References to mobile applications and app-store purchases are prospective. The Services may allow users in a Circle to complete private daily Tap Ins about mood and topics, choose whether to share fixed signals or moments, play Family Guess, create goals, send or accept connection requests, respond to selected shares, and view counts that are calculated without naming anyone. Tap Ins are private by default. FamilyBeats does not display advertising.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-commercial, revocable, non-transferable, non-sublicensable license to access and use the Services during the period that you are authorized to use them. We may modify, limit, suspend, or discontinue the Services or any feature, database, or content. Where practicable, we will provide reasonable notice of significant changes, planned interruptions, or the end of a pilot, but we do not guarantee uninterrupted availability.

Some features may be beta, experimental, invitation-only, or available only during a private pilot. The private pilot participation provisions below apply only to families taking part in a pilot and form part of these Terms. We may restrict access to a feature or require additional consent before making it available.

During the private pilot, each family’s free evaluation lasts fourteen (14) days from its start. Day 14 is a continuation check-in, not automatic deletion. We send a reminder at least seven (7) days before day 14. Continuing requires an adult’s affirmative confirmation; for a teen, the parent or legal guardian confirms and the teen agrees. Continuing families retain their history. If a family does not respond, its data is retained unused for a ninety (90)-day recovery period and then deleted from live systems within thirty (30) days, with existing backups expiring under the separately disclosed backup schedule. If the family declines, its data is deleted from live systems within thirty (30) days, with existing backups expiring under the separately disclosed backup schedule. Participants may request deletion sooner under Section 12. No payments are collected or requested during the pilot, and continuation does not itself authorize a paid subscription. During the pilot, reminders and continuation choices may be communicated and recorded by email through a supervised process. If an adult wants to continue but the teen declines, the teen does not continue: access and further collection are stopped, and the teen’s live data is deleted within the disclosed 30-day pilot-decline period unless the teen requests earlier deletion under the 7-day verified-request target. Eligible adults and other participating members may continue their own use; the teen’s refusal does not require deleting unrelated family information or closing the entire Circle. For nonresponding families, access is suspended during the 90-day recovery period except as needed to exercise privacy rights or request recovery. Information is retained unused, with no new Tap Ins, sharing or ordinary processing. Recovery requires a documented affirmative continuation decision and, for a teen, both current guardian authorization and the teen’s agreement; silence or the adult’s decision alone is insufficient.

Pilot scope and participation. The private pilot is an invitation-only evaluation for approximately 3–5 families residing in the United States. Each family's 14-day pilot period begins when their access is activated and ends 14 calendar days later. The applicable start and end dates will be communicated to the family. The pilot app address is https://familybeats-web-production.up.railway.app. Each family’s fourteen (14)-day evaluation is measured from that family’s start, not from the start of the overall calendar window. Participation is voluntary: there is no requirement to complete a Tap In or provide feedback, and declining optional feedback does not affect participation.

Pilot feedback and interviews. Any optional survey or pilot check-in requires a separately disclosed feedback consent. Any interview requires separate interview consent, and no interview or session is recorded without explicit recording consent. For a teen, both the teen and the parent or legal guardian must agree to the applicable consent. These consents may be collected in a separate opt-in flow; they are not supplied by accepting these Terms.

Pilot reporting and access. We learn from count-only reports pooled across the pilot and at Circle level, not named individuals’ Tap In content. Authorized personnel’s operational access is limited to the purposes stated in the Privacy Policy, subject to confidentiality obligations; Railway workspace audit logging covers administrative events, not necessarily every access to personal information. Written notes, AI-assisted features and product analytics remain off unless enabled under the disclosures and separate consents described in Section 5. Fictional test Circles contain no real people’s information and are excluded from pilot reports.

Pilot support and leaving. Contact support@roomfortomorrow.com for assistance; we aim to acknowledge support messages within two (2) business days. This is not an emergency-support channel. You may leave or request deletion at any time under Section 12. A Circle’s last adult admin cannot be deleted while other members remain: another adult must remain or the other members must be deleted first. Teen authorization, withdrawal, suspension and re-authorization follow Sections 1 and 12.

End of the pilot and recovery. The pilot-specific provisions end on the disclosed pilot end date, but their retention, deletion and accrued obligations continue for as long as needed to carry out them. A family choosing general-launch continuation receives notice and affirmatively accepts the then-current Terms; its history remains private under the applicable policies. Continuation is not consent to pay. During any nonresponse recovery period, information is retained unused; account access is paused, except for access needed to exercise privacy rights or request recovery. No new collection or use is authorized by silence. The family may request deletion sooner. Declining continuation triggers live-system deletion within thirty (30) days, with backup copies expiring under the separately disclosed backup schedule without a further deletion request, subject to the records and hosting-log exceptions in Section 12.

No participant, adult or teen, owes an indemnity for private pilot participation. The remaining disclaimers, liability protections, dispute procedures and mandatory-rights safeguards in Sections 13 through 16 apply. Pilot participation creates no obligation to buy any later subscription.

Optional and Future Features, Including AI:

Written notes, AI-assisted features and product analytics are currently turned off in FamilyBeats. No current FamilyBeats feature sends your content to an AI service. If we introduce an AI-enabled feature, we will describe it in an applicable notice or consent flow and, where required, obtain affirmative opt-in consent before activation.

Teen Accounts are excluded from written notes, AI-assisted features and product analytics unless both the parent or legal guardian and the teen receive the required disclosures and separately opt in. Any AI-generated output may be inaccurate, incomplete, biased, or unsuitable and is not medical, mental-health, legal, financial, or other professional advice. You must independently evaluate any output and must not rely on it for an emergency or consequential decision.

If an AI feature receives consumer health data, we will obtain separate opt-in consent naming the provider and describing the purpose before sending the data. The provider must be bound by a written agreement prohibiting model training on that data and limiting retention to what is necessary to provide the feature. For a teen, both the teen and the parent or legal guardian must separately opt in. No license or acceptance under these Terms authorizes use of consumer health data for model training.

Your Content and Sharing:

As between you and us, you retain ownership of content you submit through the Services, including Tap Ins, responses, Family Guess participation, goals, connection requests, and feedback (“User Content”). You represent that you have the rights and permissions needed to submit User Content. Tap Ins are private by default. Your Tap In moods, topics, history and My Pulse reflections are private; your parent, guardian and other Circle members cannot see them merely because they belong to the Circle or provided authorization. Before each eligible share, you see exactly what the Circle will see. We do not share a Tap In for you. You choose whether and when to share an available fixed signal, fixed moment, or mood word with your Circle.

Your first name, role and avatar are visible to Circle members. Goal titles and milestones you enter are visible to your Circle; those authored by a teen are deleted with the teen’s Account under the deletion schedule. Do not include information you would not want Circle members to see. Family Guess answers are visible to participants in that round; individual guesses are not otherwise published. Fixed-phrase responses to a shared item are visible only to the person who shared it. A connection request identifies its sender to the person asked. Family-level counts and the weekly summary include private Tap Ins, even on days a user shares nothing, but never name anyone or reveal an individual’s mood, topic or history. They remain hidden until at least three Circle members are active. After withdrawal or deletion, existing historical participation totals may remain only where they cannot reasonably be linked to an individual or reveal their participation or health information. We do not retain individual contribution links for such totals. We suppress or recompute small-group counts where context or comparison could identify an individual. A three-active-member threshold alone is not a guarantee of anonymity; withdrawn data is not used to produce new identifiable insights.

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, transmit, display as needed for your chosen sharing settings, secure, and otherwise use User Content only to provide, operate, maintain, support, secure, and improve the Services. For consumer health data, this license is limited to the purposes and consents in the Consumer Health Data Privacy Policy and does not authorize advertising, profiling, sale or model training. Individual product analytics remain off and may be enabled for a teen only after the teen and parent or legal guardian separately opt in. This license ends when the applicable User Content is deleted from our active systems, subject to the retention, backup, and legal-preservation periods described in the Privacy Policy.

Feedback, suggestions, and ideas that you provide about the Services may be used by us without payment or attribution. You grant us a perpetual, worldwide, royalty-free license to use those suggestions only in a non-identifying form for product, service, or business improvement. We do not grant ourselves a perpetual license to your private Tap Ins or other personal User Content. Surveys, interviews and other research require the separately disclosed consent; for teens, both the teen and parent or legal guardian must consent. Recordings require explicit consent.

We do not record or monitor telephone, video, or other communications through the Services for quality assurance, training, or safety, and the Services do not create a channel for emergency monitoring. We may process technical information and content as described in the Privacy Policy and as needed to operate, secure, and support the Services.

Rules and Conduct / Acceptable Use:

As a condition of using the Services, you must comply with these Terms, the Supplemental Terms, and Applicable Laws. You must not: (i) impose or attempt to impose an unreasonable or disproportionately large load on our infrastructure or a provider’s infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services; (iii) bypass measures used to prevent or restrict access; (iv) run a mailing list, listserv, auto-responder, or spam through the Services; or (v) use manual or automated software, devices, or processes to crawl or spider the Services.

You must not directly or indirectly decipher, decompile, disassemble, reverse engineer, or attempt to derive source code, underlying ideas, or algorithms; modify, translate, or create derivative works of the Services; or copy, rent, lease, distribute, or transfer rights granted under these Terms. You must not access another person’s Account or information, create an Account for someone who has not agreed, or add a person to a Circle without the person’s consent.

You must not harass, bully, threaten, abuse, shame, manipulate, or coerce a family member to share a private Tap In; impersonate another person; share another person’s information outside the Circle without permission; post content harmful to minors; use the Services for unlawful, fraudulent, exploitative, or discriminatory conduct; or upload malware, malicious code, or content that infringes another person’s rights.

We may remove, restrict, or disable access to User Content, suspend an Account or Circle, or take other protective action if we reasonably believe content or conduct violates these Terms, threatens safety, compromises the Services, or creates legal risk. We may also preserve or disclose information where required by law or reasonably necessary to protect users, the public, or our rights.

Subscription Terms, Paid Features and Optional Continuation:

FamilyBeats currently operates as a free, invite-only pilot. No paid subscriptions are currently offered. All payment, renewal, cancellation and refund provisions in this Section are prospective and apply only if a paid offering is introduced and the subscribing adult expressly accepts its payment terms. Commercial details will be finalized and these Terms updated before any paid offering. The pilot is free and has no payment requirement. Paid features or optional paid continuation may be offered only after the purchase flow and the commercial details below are completed and disclosed. The proposed paid service is not activated merely by accepting these Terms or continuing after a pilot. Some future features may require an optional paid subscription. Only adults aged eighteen (18) or older who reside in the United States may purchase a subscription. Teens are never charged, are not required to subscribe, and will not be shown subscription offers. An adult subscription may cover a Circle, including teens whom the adult has properly authorized.

This Section contains the subscription terms. Before obtaining billing information, we will clearly disclose the selected plan, included features, subscription coverage, price and currency, applicable taxes and mandatory charges, billing frequency, first charge date, any promotional period, whether the plan automatically renews, cancellation method, refund terms and any minimum commitment. The subscribing adult must affirmatively select the plan and authorize the charge; recurring-charge consent is obtained separately where required. We provide a retainable confirmation of the purchase terms and cancellation instructions. General acceptance of these Terms, pilot enrollment, silence or failure to respond does not authorize charges.

By providing a credit card, debit card, bank account, or other payment method, you authorize us and our payment processor to charge or debit that method for amounts you owe under the selected plan and this Section 8. We charge only the amounts and billing periods expressly disclosed and accepted by the subscribing adult. An ACH authorization remains effective until revoked, subject to outstanding charges and any separate authorization terms. Payment information may be shared with processors and other providers as described in the Privacy Policy and applicable payment notices.

Taxes, payment-network charges, and app-store charges may apply. Purchases made through the Apple App Store or Google Play are billed and cancelled through the applicable store and are subject to the store’s terms, payment rules, and refund rules.

Plans and coverage. Before purchase, we will disclose plan names, included features, whether coverage is per Circle or individual, membership limits, and the treatment of changes to the Circle or subscribing adult. Purchase does not give an adult access to another member’s private Tap Ins or alter teen authorization requirements.

Price and billing period. Pricing, currency, billing frequency, payment arrangements and any founding-family offer have not been finalized. These details, including taxes and mandatory charges, will be disclosed before purchase. Preliminary prices are not offers or guaranteed rates. We do not receive or store full payment-card details or share consumer health data with a payment processor.

Renewal. No renewal model has been selected. The free pilot’s nonresponse recovery and continuation rules do not shorten a future paid term. Any future prepaid access, renewal and cancellation arrangements must be expressly disclosed and accepted before purchase; cancellation of renewal is distinct from account deletion or health-data withdrawal. If automatic renewal or continuous service is introduced, the purchase flow will disclose the recurring amount or calculation method, renewal period, charge timing and cancellation deadline, and provide required reminders and a retainable acknowledgment. No recurring charge begins without the adult’s express informed authorization and any separately required consent.

Cancellation. If recurring subscriptions are offered, we will provide a simple cancellation mechanism and, for subscriptions entered online, an online cancellation mechanism. The cancellation method, timing, cutoff for avoiding the next charge and remaining paid access will be disclosed before purchase. We will confirm cancellation and impose no undisclosed cancellation fee or purchase requirement. Store subscriptions are canceled through the applicable store. Cancellation is distinct from account deletion or withdrawal of health-data consent; those rights may be exercised independently under Section 12.

Refunds. Refund eligibility, prorating, treatment of unused prepaid periods, mistaken or duplicate charges, request methods and processing times will be disclosed before purchase. No nonrefundable-price statement applies unless disclosed and accepted at purchase. Mandatory consumer rights are preserved. Store purchases follow the applicable store’s refund process, subject to mandatory law.

Trials and introductory offers. The free pilot is not an automatically converting paid trial. Any future trial or introductory offer will disclose its duration, end date, post-offer price and billing frequency, cancellation steps and eligibility restrictions before enrollment. Conversion to recurring billing requires the adult’s express informed consent.

Price or plan changes. We will disclose the applicable notice period and change mechanism before purchase and provide advance notice of material changes, including the effective date and how to cancel before they apply. Renewed consent will be obtained where required. No undisclosed increase applies retroactively, and a founding-family discount is not perpetual unless expressly stated in the accepted offer.

Failed payments and service changes. Any retry schedule, grace period, notice procedure and consequences of failed payment will be disclosed before purchase, together with the treatment of prepaid unused periods if a paid feature is discontinued. No undisclosed retry or late-payment fee applies. Loss of paid access does not authorize new use of consumer health data or override account-retention and deletion rules.

Deleting an account or leaving a Circle. Before purchase, we will disclose the effect of account deletion or leaving a Circle on direct-purchase cancellation and remaining Circle coverage. We will explain any separate cancellation step before completing deletion. App-store subscriptions remain subject to the store’s cancellation mechanism. No charge transfers to another member without that adult’s affirmative authorization. Teens are never charged or shown paid offers.

Third-Party Sites, Materials, and App Stores: The Services may display, use, include, or make available content, data, information, applications, materials, or links supplied by third parties (“Third-Party Materials” and “Third-Party Websites”). Third-party links are provided for convenience, are not under our control, and do not imply endorsement. You use them at your own risk and are responsible for reviewing the third party’s terms and privacy policy. We are not responsible for the availability, accuracy, legality, security, or content of Third-Party Materials or Third-Party Websites. If you download or use a FamilyBeats mobile application through Apple’s App Store or Google Play, the applicable store is a third-party beneficiary of these Terms only with respect to that application. Apple and Google are not responsible for the Services, have no obligation to furnish maintenance or support, and are not responsible for addressing claims relating to the Services. Your use must comply with the applicable store terms. Apple and Google may enforce the provisions applicable to their rights as third-party beneficiaries.

Intellectual Property and Marks: As between you and us, the Services and all software, design, text, graphics, interfaces, Content, and other materials provided through the Services, excluding User Content, are owned by or licensed to Room for Tomorrow. You must preserve copyright, trademark, and other proprietary notices and may not sell, license, rent, modify, distribute, copy, reproduce, publicly display, publish, create derivative works from, or otherwise exploit the Services or our Content except as expressly permitted by these Terms or with written permission. All marks displayed through the Services, specifically FamilyBeats marks and Room for Tomorrow marks (collectively, the “Marks”), are trademarks or service marks of Room for Tomorrow or their respective owners. Other marks may belong to third parties. These Terms grant no right, title, interest, or license to use the Marks or third-party marks.

Copyright Complaints: If you believe that material available through the Services infringes your copyright, send a written notice to our e-mail id provided below. The notice should identify the copyrighted work, identify the allegedly infringing material and its location, provide your contact information, include a good-faith statement that the use is not authorized, include an accuracy and authority statement under penalty of perjury, and include your physical or electronic signature.

Suspension and Termination:

You may stop using the Services and request deletion of your Account at any time. Email privacy@roomfortomorrow.com from your Account email address.

We verify the request through secure account or email verification, including a one-time code where needed and proportionate verification of any representative’s legal authority. We aim to acknowledge the request within 2 business days and delete live account data within 7 days after verification. Existing backup copies expire under the lifecycle described in the Privacy Policy, rather than being individually edited. Backup retention is measured from backup creation, not from verification of a deletion request. Legacy monthly backups expire on their existing schedule. These backup periods are separate from live-system deletion and the retention of logs and consent/request records; they are not an overall deadline for erasing every retained record. Infrastructure logs and narrowly retained consent/request records follow their separate schedules. We will explain the action taken and any remaining backup retention when responding to the request.

A teen may request deletion without parent or guardian permission; Requests on a teen’s behalf require verification of the requester’s identity and legal authority, not solely the original authorizer’s email address. You may use authenticated account controls made available in FamilyBeats or email privacy@roomfortomorrow.com. We verify identity and, for a representative, legal authority using information reasonably necessary for the request. An authenticated in-app action may provide verification; an additional code is used where needed for security. A teen may act for themselves without guardian approval. A parent or legal guardian with verified legal authority may act on the teen’s behalf even if not the original authorizer. Circle-admin or grandparent status alone is insufficient; relevant custody restrictions are respected. Authorization does not itself give access to private Tap Ins. Deletion of Tap In health data also removes replies linked to deleted health items where needed to remove their context, and deletes or regenerates identifiable insights derived from that information. Unrelated content belonging to other members is not automatically deleted. AI-derived insights are addressed only if an AI feature is subsequently introduced under the required separate consents. During the private pilot, authorized Room for Tomorrow personnel handle privacy requests, appeals, guardian verification and re-authorization through a documented email-based process. You do not need an automated in-app workflow to submit a request. The product enforces the applicable access restrictions while personnel record and carry out the verified decision. General support may direct a privacy request to privacy@roomfortomorrow.com without requiring you to submit it again. We record receipt, verification, the decision, action and response, and explain any refusal and the available appeal process. A completion response identifies what was deleted and explains any narrowly retained records or backup copies; it does not state that every retained copy has been erased if permitted copies remain. An eligible authorizing adult must be at least 18 and be the teen’s parent or legal guardian with current legal authority to authorize participation. We consider relevant custody or guardianship restrictions; Circle-admin or grandparent status alone is insufficient. We ordinarily use the recorded relationship and authority attestation with secure account or email verification, and request additional evidence reasonably necessary where authority is unclear or disputed. Possession of an email account or a prior consent record alone does not resolve a genuine dispute over current legal authority. We record the verification method, outcome and authority basis alongside the consent. We do not routinely retain full identity documents or court records; where supporting evidence is needed, we seek relevant redacted information and retain it only as long as reasonably necessary. Consent and authorization evidence follows the consent-record schedule, while request-handling logs follow the separate 24-month schedule; neither is used to retain Tap In content. Whole-account deletion removes the departing member’s own replies, including replies they left on another member’s shares, as described in the account-deletion provisions. Withdrawal or deletion of Tap In health data alone removes replies that contain or are linked to the affected health information where needed to remove that context; it does not automatically delete the member’s unrelated replies or other members’ independent content. Identifiable Circle text or other derivatives based on deleted health information are deleted or regenerated without the withdrawn information. AI-generated Circle text is a prospective case only: AI remains off and this language does not authorize enabling it without the required separate disclosures and consents.

Daily volume backups are retained for 6 days and weekly volume backups for 27 days from creation. New monthly backups are disabled. Previously created monthly backups may remain until their scheduled expiration. Information deleted from live systems may remain in existing backups until those backups expire. Backups are retained for reliability and disaster recovery, not ordinary account use. If a backup is restored, we will reapply applicable deletions before resuming ordinary processing. Backup storage locations have not yet been independently confirmed. Railway infrastructure logs have a 30-day history and support reliability, security and troubleshooting, not advertising or behavioral profiling. Application records have separate retention schedules. See the Privacy Policy for the log categories and backup lifecycle.

Authorization and consent records are retained solely as proof of authorization and consent while the relevant Account exists plus three (3) years; for teen records, that means the teen’s Account.

Request logs are retained for twenty-four (24) months without Tap In content. Other retained information is limited to the specific schedules and exceptions in the Privacy Policy and Consumer Health Data Privacy Policy.

We may suspend or terminate access to all or part of the Services, with or without notice where reasonably necessary, for a breach of these Terms or the Supplemental Terms, unlawful conduct, safety or security concerns, a request from law enforcement, nonpayment, or inactivity. Inactive Accounts are deleted after 24 months of inactivity following at least thirty (30) days’ notice, unless reactivated, under the Privacy Policy’s deletion schedule. We may also suspend or terminate access if a feature or the Services are discontinued.

An authorizing parent or legal guardian may withdraw authorization by emailing privacy@roomfortomorrow.com from their Account email address. After one-time-code verification, we pause the teen’s Account within one (1) business day, sign out active sessions and prevent sign-in. We also pause the teen if the authorizing adult leaves the Circle or deletes their Account. We notify the other Circle adults. Unless another eligible parent or legal guardian re-authorizes the teen within thirty (30) days after the pause, the teen’s Account and data are deleted, subject to the separate record-retention schedules. The link to a departed adult’s Account is cleared; their stated relationship, wording version, authorization date and former Account identifier, without name or email, remain under the teen consent-record schedule. Re-authorization adds a new record without overwriting prior history. Withdrawal of separate health-data consent stops further Tap In collection and triggers deletion of existing consumer health data under the applicable policies; it does not itself authorize continued collection through another feature or consent. Guardian authorization does not give access to private Tap Ins or My Pulse. These deadlines concern live systems; existing backup copies expire under the separate backup lifecycle in the Privacy Policy. Withdrawal of Tap In health-data consent stops further collection and sharing of the affected information. After verification, we initiate deletion of existing identifiable Tap In moods and topics, related shared health items and identifiable derivatives under the disclosed deletion schedule; no second deletion request is required. This does not itself delete your whole account. The 30-day guardian re-authorization window applies to withdrawal of authorization to use FamilyBeats, not to withdrawal of Tap In health-data consent. To restart Tap In collection after withdrawal, a teen and an eligible parent or legal guardian must each give fresh, separate affirmative consent to the current disclosures. Neither person’s renewed consent overrides the other’s refusal. New consent records include the actor, scope, date, time and wording version and are appended without erasing withdrawal history. Collection resumes only after all required consents are valid. Renewed consent does not restore deleted Tap Ins from backups or automatically republish hidden shares; sharing requires a fresh choice. During the pilot, re-authorization may be completed through privacy@roomfortomorrow.com with supervised verification and recorded affirmative agreements. The teen remains signed out and unable to sign in until current guardian authority and all required guardian and teen agreements are valid. Re-authorization must be completed within the 30-day window; merely sending an inquiry does not extend it. If it is not completed in time, live account data is deleted at the end of the window under the disclosed policy, with backups and limited records following their separate schedules. A teen’s refusal cannot be overridden by a guardian’s request to resume participation.

Upon termination, your license to use the Services ends, and we may delete or disable access to your Account and User Content in accordance with the Privacy Policy. Termination does not affect rights or obligations accrued before termination. Sections concerning User Content, intellectual property, third-party terms, disclaimers, indemnification, limitation of liability, governing law, integration, assignment, and any other provision that by its nature should survive will survive.

Disclaimers:

Indemnification: Except for private pilot participation, for which no indemnity is required under Section 4, if you are an adult, you will indemnify, defend, and hold harmless Room for Tomorrow and its affiliates, directors, officers, employees, contractors, agents, suppliers, partners, and representatives from claims, liabilities, damages, losses, and reasonable expenses, including attorneys’ fees, arising out of or relating to: (a) your breach of these Terms or the Supplemental Terms; (b) your violation of Applicable Law or a third party’s rights; or (c) User Content you post or submit. No indemnity is required from a minor. This section applies only to the extent permitted by law and does not require indemnification for our own negligence or misconduct where prohibited by law. We may assume exclusive control of the defense and settlement of a claim subject to indemnification after giving notice, and you will reasonably cooperate at your expense. We will not settle a claim in a manner that admits your liability or imposes a non-monetary obligation on you without your consent, not to be unreasonably withheld.

Limitation of Liability:

Governing Law and Dispute Resolution:

These Terms are governed by the laws of Delaware, without regard to conflict-of-law rules, but without depriving a consumer of mandatory protections of the consumer’s home state. A printed version of these Terms and electronically transmitted notices are admissible in proceedings to the same extent as other business records.

Before filing a covered claim, the claimant must send written notice describing the dispute and requested relief to Room for Tomorrow at the contact address in Section 19 and allow thirty (30) days for informal resolution. This process does not prevent a party from seeking emergency relief, filing an eligible small-claims action, reporting a matter to a regulator, or pursuing a claim that cannot lawfully be subject to a pre-suit requirement.

After the informal process, a party may bring an eligible claim in small claims court or in the state or federal courts located in Delaware, at the participant’s election, subject to jurisdictional requirements. There is no arbitration requirement and no class-action waiver in these Terms. No jury-trial waiver is intended.

Nothing in this Section prevents Room for Tomorrow from seeking injunctive or other equitable relief in a court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of its intellectual property rights.

U.S. Use Only / Export: The Services are intended for use only by residents of the United States. You may not access or use the Services from a jurisdiction where doing so is illegal, and you are responsible for complying with Applicable Laws. You may not use, export, re-export, or transfer the Services or related technical information in violation of U.S. export-control or sanctions laws.

Integration, Precedence, Severability, Waiver, Assignment, Force Majeure, No Third-Party Beneficiaries, Relationship, Notices, Headings, and Survival:

These Terms, the Supplemental Terms, and any separate consent or feature agreement you accept constitute the entire agreement between you and Room for Tomorrow concerning the Services and supersede prior or contemporaneous communications on that subject. The order of precedence in the Preamble applies. If a provision is invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in effect.

No failure or delay by either party in exercising a right or remedy is a waiver of that right or remedy. A waiver must be in writing and applies only to the specific instance for which it is given. Remedies are cumulative unless Applicable Law provides otherwise.

You may not assign, transfer, or sublicense these Terms or your Account without our prior written consent. We may assign or transfer these Terms, in whole or in part, in connection with a merger, reorganization, financing, sale of assets, change of control, or other business transfer, provided that any transfer is subject to applicable commitments in the Privacy Policy and does not reduce non-waivable rights.

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, labor disputes, war, civil disturbance, governmental action, telecommunications or hosting failures, cyberattacks, power failures, or other force majeure events. We will use commercially reasonable efforts to resume performance when practicable.

Except for Apple and Google as stated in Section 9, these Terms do not confer rights or remedies on any person other than you and Room for Tomorrow. No agency, partnership, joint venture, employment, fiduciary, or other special relationship is created by these Terms, and neither party may bind the other.

Notices under these Terms will be given by email, in-app notice, or another electronic method associated with your Account, and will be effective when sent or posted unless Applicable Law requires a different method. Notices to Room for Tomorrow must be sent to the contact information in Section 19. Headings are for convenience only and do not affect interpretation.

The provisions that by their nature should survive termination, including Sections 6, 9 through 11, 13 through 16, this Section 18, and Section 19, will survive termination. Termination will not terminate or prejudice rights or obligations arising from events before termination.

Contact:

Questions about these Terms, general support and contractual notices may be sent to support@roomfortomorrow.com.

Privacy inquiries, rights requests, deletion, withdrawal and personal-data security concerns should be sent to privacy@roomfortomorrow.com.

Room for Tomorrow, Inc., hello@roomfortomorrow.com.

Any copyright-agent contact specifically required by Section 11 should be sent to support@roomfortomorrow.com.