Help & FAQ
Questions about FamilyBeats? Start here, or email support@roomfortomorrow.com.
Need help right now?
- In immediate danger? Call 911 (US) or your local emergency number right now.
- 988 Suicide & Crisis Lifeline: call or text 988, anytime (US).
- Crisis Text Line: text HOME to 741741 (US).
FamilyBeats isn't an emergency service.
Getting started
What is FamilyBeats?
A private space for your family to check in, notice each other and connect. Each day you can do a quick Tap In, share something small if you want to, ask someone for a little connection, and play Family Guess. It isn't a way to monitor anyone.
Who can join FamilyBeats?
During the pilot, only people invited by an adult in a Circle. Everyone is 13 or older, and parents and grandparents are 18 or older. A teen (13–17) can join only after a parent or legal guardian in the Circle has authorized them in the app. Each person joins with their own email and password, on their own phone.
How do people join our Circle?
An adult parent or grandparent in your Circle adds them from the Circle page and shares their personal invite link. Each link works once and expires after 7 days; they can replace an expired link. The person opens it on their own phone and sets up their own login.
Can I put FamilyBeats on my phone's Home Screen?
Yes. There's no app store download. Add it from Safari on iPhone or Chrome on Android.
How to add itDoes it cost anything?
No. There are no payments during the pilot.
Privacy
Who can see my private Tap Ins?
Only you. Your family sees only what you choose to share afterwards: a signal, a small moment, or the word for how you feel. Family counts like “3 of 4 tapped in today” never say who.
Can my parents see my private moods or topics?
No. A teen's moods and topics are private to them, like everyone's. A parent's or guardian's authorization doesn't give them access.
Can I write notes? Is anything sent to AI?
Writing notes is turned off during this pilot, and nothing you do in FamilyBeats is sent to an AI service.
Connecting
How do connection requests work?
If you'd like a little connection, choose someone in your Circle. They see your name and that you'd like to connect, never why. When they've checked in with you in real life, they can tap “I checked in with them”, and you'll see it on Today.
What is Family Guess?
One small question a day. One person answers it about themselves, then everyone else guesses. You see their answer only after you've made your own guess, and nobody sees anyone else's guess. Past answers you took part in stay under “What we've learned”.
Your account
I forgot my password
Email support@roomfortomorrow.com from the address you sign in with. We'll set up a short video call or meet you in person, and give a temporary password to you directly. We only reset a password for the account holder themselves: never at a parent's, guardian's or anyone else's request, and never by email or text. Sign in with it and choose your own right away: account menu → Account settings.
How do I change my password?
Open the account menu (your initial, top right), choose Account settings, and use Change password. Changing it signs you out on your other devices.
My email or date of birth is wrong. Can it be fixed?
Yes. Email support@roomfortomorrow.com. We'll confirm it's really you (for a sign-in email, on a short video call or in person) before correcting it. We only make these changes for the account holder themselves.
How do I leave a Circle or request account deletion?
During the pilot, leaving a Circle means deleting your account, and the FamilyBeats team does it for you: there's no button in the app. Email privacy@roomfortomorrow.com from the address you sign in with, and we'll confirm the request is really from you before doing anything. The Privacy Policy explains what deletion covers.
Privacy PolicyHow can a parent or guardian withdraw authorization?
Email privacy@roomfortomorrow.com from the address you sign in with. We'll confirm it's you, then help right away.
Getting help
Something isn't working, or I have a privacy question
Email support@roomfortomorrow.com if something isn't working, or privacy@roomfortomorrow.com with a privacy question. Tell us what you were doing and what you saw; please don't include anything private from your Tap Ins.